Inseto’s Technical Support Services Set The Standard

Don’t just take our word for it…here is what a few customers have recently told Inseto about our Technical Support Services:

Testimonial 1: Thank you for your recent service intervention; by travelling up the evening before to get an early start on Monday, we were able to resume production earlier following completion of your work.

Testimonial 2: Great training yesterday. Very well received by the guys..!!!

Testimonial 3: The technical support we have received in resolving issues with our dicing saw has been tremendous. The timely intervention has enabled us to meet our customers requirements, this has just led to the purchase of another ADT dicing system from Inseto!

Testimonial 4: Inseto recently provided us with a first service for two pieces of equipment. The service engineer arrived promptly, at the beginning of our working day. The engineer was friendly and well presented. He showed great understanding of the equipment and further complimented our own understanding by sharing some of his. He identified problems that had surfaced during the servicing and made us aware of what to look for in the future. We were completely satisfied with the level of serviced received. Our equipment is now running more efficiently which has subsequently increased yield and the quality of the devices which pass through them, thank-you.

Inseto service department provides a comprehensive technical and application support capability covering:

Kulicke & Soffa (K&S) Wire Bonding Equipment
Dage Bond Testers
Dr Tresky Pick & Place Systsms
Orthodyne Wire Bonders
ATV Solder Processing Equipment
ADT Dicing Saws & Peripheral Machines
Amadyne Pick & Place Equipment
Allteq Inspection & Coating Machines
SemiProbe Probing Stations
Focused Test Systems
Plasma Etch Cleaning Systems

Inseto’s engineering team has developed high levels of knowledge and experience in the implementation of quality support services, including: Process Reviews & Improvements, Machine Repairs, Emergency Breakdowns, Certified Maintenance & Calibrations, Annual Support Contracts, Equipment & Process Training Classes.

All of our work is carried out in accordance with the manufacturers guidelines using comprehensive service checklists, calibrated instruments, OEM warrantied parts and is Certified according to our ISO accreditation & procedures.

Contact our team for further information: support@inseto.co.uk

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